As we start a new year everyone encourages us to set goals and targets for how we would like things to be in our businesses or careers, and that is a good thing. But that is only the first step in the process. Sadly, having set our sights on what would make us happy, we often then trip ourselves up with our own thoughts and actions, fears and beliefs.

Setting goals is great but let’s dig into what often gets in the way of achieving those goals, including the importance of language and how that can help or hinder us in attaining what we truly desire.

Communications can either empower us or trip us up.

Language is important. Think about how we communicate with customers, clients and our own team, but also how we communicate with ourselves.

You can tell a story that lifts someone up and makes them feel great and feel empowered. Equally, what you say can make someone feel miserable and unwanted.

Tony Robbins once said that there are two ways to have the tallest bui...